Karen Blakeslee, EVP, East Division Manager at PrimeLending discusses Relationship-based vs Transactional Loan Officers.  Highlights include:  buying leads vs referral sources; how technology can help; no short cuts to relationship building and using text and video messaging.  Karen has been in the mortgage industry for over 18 years after having been a math teacher.  You will enjoy hearing her insights on planning your business for the future.