Jay Promisco, CEO, GO Mortgage. Key Highlights: the old mortgage model is dying; AI won’t fix a broken company; the loan officer of the future is an influencer and relationship

Tom Finnegan, Principal, Stratmor Group. Key highlights: secret shopping reveals the real customer experience; lack of follow-up is a key problem; too many LOs are order takers instead of consultants;

Dave Savage, Chief Growth Officer, TrustEngine & Founder, Mortgage Coach. Key Highlights: the game has shifted from transactional to advisory; consistency separates the Top 1%; prospecting wins before Noon; technology

Stephen Moye, Producing Sales Mgr/Sr. Loan Officer, New American Funding.  Key Highlights include: ownership is often given without readiness; production skill does not equal operational leadership; ownership is a trade-off,

Jay Crowell, President, National Retail Division, Cornerstone Home Lending.  Key Highlights:  mission over money drives long-term success; the future belongs to human value, not just information; high performers are ruthless

Eric Mitchell, Chief Revenue Officer, NEXA Mortgage.   Key Highlights include:  change is no longer optional; top talent leaving is the #1 warning sign of a failing organization; learning equals value; the

Paul Wyner, Chief Solutions Officer, Revolution Mortgage. Key Highlights include:  AI in mortgage is an evolution—not a replacement; the biggest shift is from tools to orchestration; lack of adoption is

Pat Polson, SVP, Div. Sales Mgr for NC/VA/TX. Key highlights:  retention starts in recruiting, not after the hire; managers must uncover a candidate’s real “why”; day one onboarding must create a

Mike Cush, VP of Purchase Strategy, AmeriSave.  Key Highlights: removing friction must start with the consumer, not the lender; too much tech is built to help the lender, not improve