Episode 121: Setting a Good Example
Rob Robertson, Senior Executive, Sales & Operations gives an inspirational talk on Setting a Good Example. Highlights include: Servant Leadership—what it is and how it’s implemented; 90% of business is
Episode 120: Scaling Your Sales Group With Phil Shoemaker
Phil Shoemaker, the President of Originations at Home Point Financial, talks about scaling your sales group. Highlights include: Thinking small vs. thinking big; Recruiting known performers; Keys to compensation
Episode 119: Change Resistance when New Leader takes the Helm
Pat interviews Mark Korell, Chairman, Hamilton Group Funding. Highlights include: Three Keys to being successful with the Boss; Handling Resisters and Change and New Leadership. You will want to hear
Episode 118: Taking over a New Team and Retaining Top Talent
Pat interviews Joe Ventre, VP, Mortgage Sales Manager at LCNB National Bank. Highlights include: know your team; how to be personally invested; the observation role and trust and learning. Listen
Episode 117: Preventing a Negative Environment
Pat interviews Brian Koss, Executive VP, Mortgage Network. Highlights include: what is the manager role model; problem autopsy; communication is key; clear mission and taking care of internal customers.
Episode 116: Putting an Employee Development Plan in Place
Pat interviews Ruth Lee, Founder and CEO, Big Think. Highlights include: how to be honest but not hurtful; hire slow fire fast; employee engagement and understanding the why.
Episode 115: Establishing an Open Dialogue
Pat interviews Katherine Gardner, EVP and Chief Production Officer, Arc Home Loans. Highlights include: understanding the why; asking questions; open communications and how you can’t rush being trusted.
Episode 114: Dealing with Performance Problems
Pat interviews Laura Burford, First VP, Director of Mortgage, American National Bank. Highlights include setting the standards; establishing greatness standards; creative avoidance and being honest and real with employees.
Episode 113: Conveying Your Company Vision To Your Employees With Greg Gianoplus
Pat Sherlock interviews Greg Gianoplus, the Reverse Mortgage Division Manager at Alpha Mortgage. Highlights include: Value-based leadership; Vision and purpose; Production vs customer driven business; and Competitive advantage. —