Episode 112: Establish Trust in a Group
Pat interviews Ty Kern, Executive Managing Director, Nat’l Production, Sun West Mortgage. Highlights include working for your employees; scaling a business; knowing your metrics and accountability and authority.
Episode 111: Managing Difficult People With Bill Bent
Pat interviews Bill Bent, the EVP of Retail Production at Loan Simple. Highlights include: People and their patterns; Loan officers’ uniqueness; Managing prima donnas; and Removing a personal glass
Episode 110: Prioritizing Your Time With Terry Aikin
Pat interviews Terry Aikin, Managing Director, MGIC. Highlights include balancing personal/professional demands; spending time on developing sales professionals; and staying focused on the big picture. — Prioritizing Your Time
Episode 109: Sales Metrics Managers Should Use in Measuring Success
Pat interviews Erik Jenner, Director Residential Mortgage Lending, Kinecta Federal CU. Highlights include managing with trust; looking at leading/lagging indicators; and measuring sales activities.
Episode 108: Motivating Your Sales Reps: What Works & What Doesn’t
Pat interviews Shawn Stougard, Senior Vice President, Loan Simple. Highlights include communication and leadership; motivation; managing to strengths; and prejudging.
Episode 107: Breaking Down The Silos Between Sales And Ops With Jason Sasena
In this episode, Pat interviews Jason Sasena, Chief Lending Officer, Westerra Credit Union, on how to break down the silos between sales and operations. Highlights include effective leadership strategies
Episode 106: Having an Effective Sales Meeting
Pat interviews Carol Toren, President, CLT Consulting Group. Highlights include key practices to optimize meeting time; handling in-person and remote meetings; and keeping participants engaged and on track.
Episode 105: Empowering Your Sales Staff
Pat interviews Mike Mulwani, Director of Mortgage, First International Bank & Trust. Highlights include the best sales team engagement strategy; building team consensus; and using a fact-based approach to maintain
Episode 104: What To Know Before Becoming A Manager With Pat Casey
Pat interviews Pat Casey, EVP, Fulton Mortgage Company. Highlights include the importance of developing leadership skills; the value of mentoring; and hiring for cultural fit. — What To Know