Episode 112: Establish Trust in a Group

Pat interviews Ty Kern, Executive Managing Director, Nat’l Production, Sun West Mortgage. Highlights include working for your employees; scaling a business; knowing your metrics and accountability and authority.
MMP 111 | Managing Difficult People

Episode 111: Managing Difficult People With Bill Bent

  Pat interviews Bill Bent, the EVP of Retail Production at Loan Simple. Highlights include: People and their patterns; Loan officers’ uniqueness; Managing prima donnas; and Removing a personal glass
MMP 110 | Prioritizing Your Time

Episode 110: Prioritizing Your Time With Terry Aikin

  Pat interviews Terry Aikin, Managing Director, MGIC. Highlights include balancing personal/professional demands; spending time on developing sales professionals; and staying focused on the big picture. — Prioritizing Your Time

Episode 109: Sales Metrics Managers Should Use in Measuring Success

Pat interviews Erik Jenner, Director Residential Mortgage Lending, Kinecta Federal CU. Highlights include managing with trust; looking at leading/lagging indicators; and measuring sales activities.

Episode 108: Motivating Your Sales Reps: What Works & What Doesn’t

Pat interviews Shawn Stougard, Senior Vice President, Loan Simple. Highlights include communication and leadership; motivation; managing to strengths; and prejudging.
MMP 107 | Sales And Operations

Episode 107: Breaking Down The Silos Between Sales And Ops With Jason Sasena

  In this episode, Pat interviews Jason Sasena, Chief Lending Officer, Westerra Credit Union, on how to break down the silos between sales and operations. Highlights include effective leadership strategies

Episode 106: Having an Effective Sales Meeting

Pat interviews Carol Toren, President, CLT Consulting Group. Highlights include key practices to optimize meeting time; handling in-person and remote meetings; and keeping participants engaged and on track.

Episode 105: Empowering Your Sales Staff

Pat interviews Mike Mulwani, Director of Mortgage, First International Bank & Trust. Highlights include the best sales team engagement strategy; building team consensus; and using a fact-based approach to maintain
MMP 104 | Managerial Position

Episode 104: What To Know Before Becoming A Manager With Pat Casey

  Pat interviews Pat Casey, EVP, Fulton Mortgage Company. Highlights include the importance of developing leadership skills; the value of mentoring; and hiring for cultural fit. — What To Know