Pat interviews Joe Ventre, VP, Mortgage Sales Manager at LCNB National Bank. Highlights include: know your team; how to be personally invested; the observation role and trust and learning. Listen

Pat interviews Brian Koss, Executive VP, Mortgage Network. Highlights include: what is the manager role model; problem autopsy; communication is key; clear mission and taking care of internal customers.

Pat interviews Ruth Lee, Founder and CEO, Big Think. Highlights include: how to be honest but not hurtful; hire slow fire fast; employee engagement and understanding the why.

Pat interviews Katherine Gardner, EVP and Chief Production Officer, Arc Home Loans. Highlights include: understanding the why; asking questions; open communications and how you can’t rush being trusted.

Pat interviews Laura Burford, First VP, Director of Mortgage, American National Bank. Highlights include setting the standards; establishing greatness standards; creative avoidance and being honest and real with employees.

  Pat Sherlock interviews Greg Gianoplus, the Reverse Mortgage Division Manager at Alpha Mortgage. Highlights include: Value-based leadership; Vision and purpose; Production vs customer driven business; and Competitive advantage. —

Pat interviews Ty Kern, Executive Managing Director, Nat’l Production, Sun West Mortgage. Highlights include working for your employees; scaling a business; knowing your metrics and accountability and authority.

  Pat interviews Bill Bent, the EVP of Retail Production at Loan Simple. Highlights include: People and their patterns; Loan officers’ uniqueness; Managing prima donnas; and Removing a personal glass

  Pat interviews Terry Aikin, Managing Director, MGIC. Highlights include balancing personal/professional demands; spending time on developing sales professionals; and staying focused on the big picture. — Prioritizing Your Time