Beth Eller, VP of Mortgage Lending at Truliant Federal CU discusses How Processors can become the next Loan Officers. Highlights include: the importance of timing and speed of deals; quality of service; adapting to change; the need for people skills and a future career path. Beth has been in the mortgage industry for over 20 years starting out as a processor, moving to a loan officer position, and then into management. You will enjoy listening to her thoughts on these key positions as we begin the new year 2022.