Danny Deaton, EVP, Head of National Production, Highland Residential talks about Helping Experienced Originators Adapt a New Way of Selling. Highlights include: knowledge is power in serving customers; servant leadership; net promoter scores matter; selling...
Joe Camerieri, the EVP for Client Account Management at Mortgage Cadence/Accenture, talks about what is the new normal in selling. Highlights include: Management transparency; Know the rules; Resist hiring people like you; Future is consumer...
Susan Brown, SVP, Construction Loan Production Director, Umpqua Bank discusses Holding Employees Accountable. Highlights include: hard stuff in the morning; look for key characteristics; take time to think and plan and the importance of role...
Steve Powell, SVP, Growth and Leadership Coach, Atlantic Bay Mortgage Group, discusses Building a Positive Accountability Structure. Highlights include: accountability and choice; progression of thinking; ownership and self-awareness; mentoring, training and coaching and embracing reality....
Tim Frederick, Group VP, M&T Bank—Consumer Direct, talks about Establishing Meaningful Employee Objectives. Highlights include: establishing clear communication; small goals; quarterly check-ins; momentum must be quick and how to ground in reality. You will enjoy...
Maria Fregosi, Chief Financial Officer, Home Point Financial discusses her views on Scaling Profitability. Highlights include: the importance of knowing your baseline; boom vs bust; what is the true cost per loan; becoming relevant and...
Mike Fontaine, Chief Operating Officer/CFO, Plaza Home Mortgage talks about Planning for Tomorrow in a Volatile Marketplace. Highlights include: establish a strategic committee; look for big wins; erase customer pain points; don’t forget about the...
Kevin Peranio, Chief Lending Officer, PRMG, Inc. discusses the Future Role of Loan Officer. Highlights include: What is path to pivot; diversify your selling strategies; cheaper, faster & better is the new mantra and mortgages...
RJ Kistka, Chief Lending Officer, First National Bank of America discusses Selecting a Business Niche. Highlights include: change master; pay it forward; make it easier to sell; and people driven. You will enjoy listening to...
Alex Rosenblum, Chairman and CEO, Axia Home Loans talks about the timely topic of Hiring the Right People. Highlights include: #1 Decision service and people; excellence wins; plan and stay the course and play to...