Susan Brown, SVP, Construction Loan Production Director, Umpqua Bank discusses Holding Employees Accountable. Highlights include: hard stuff in the morning; look for key characteristics; take time to think and plan

Steve Powell, SVP, Growth and Leadership Coach, Atlantic Bay Mortgage Group, discusses Building a Positive Accountability Structure. Highlights include: accountability and choice; progression of thinking; ownership and self-awareness; mentoring, training

Tim Frederick, Group VP, M&T Bank—Consumer Direct, talks about Establishing Meaningful Employee Objectives. Highlights include: establishing clear communication; small goals; quarterly check-ins; momentum must be quick and how to ground

Maria Fregosi, Chief Financial Officer, Home Point Financial discusses her views on Scaling Profitability. Highlights include: the importance of knowing your baseline; boom vs bust; what is the true cost

Mike Fontaine, Chief Operating Officer/CFO, Plaza Home Mortgage talks about Planning for Tomorrow in a Volatile Marketplace. Highlights include: establish a strategic committee; look for big wins; erase customer pain

Kevin Peranio, Chief Lending Officer, PRMG, Inc. discusses the Future Role of Loan Officer. Highlights include: What is path to pivot; diversify your selling strategies; cheaper, faster & better is

RJ Kistka, Chief Lending Officer, First National Bank of America discusses Selecting a Business Niche. Highlights include: change master; pay it forward; make it easier to sell; and people driven.

Alex Rosenblum, Chairman and CEO, Axia Home Loans talks about the timely topic of Hiring the Right People. Highlights include: #1 Decision service and people; excellence wins; plan and stay

Teresa Bazemore, CEO of Bazemore Consulting, Director of T. Rowe Price Mutual Funds and former President of Radian Guaranty discusses Establishing a Clear Direction. Highlights include: Spin the Dime Game;