Jennifer Fortier,CMB,  Mortgage Banking Consultant.  Highlights include:  importance of a roadmap; falsity of “little tweaks”; problem of work arounds; focus on speed vs hype? and what does success look like.  Jennifer has spent over 25...
				
			
		
		
	
	
			
		
	
				
					Jay Promisco, President, Sierra Pacific Mortgage.  Highlights include:  “Amazon Impact”; right now and cheap; slowing down the start; track for success and protect your book.  Jay is a mortgage veteran for over 20 years.
				
			
		
		
	
	
			
		
	
				
					Brian Weis, Consultant/Coach, Brian R. Weis Consulting.  Highlights include:  hiring wrong people who don’t fit; ignoring current people; lack of support/coaching; lack of manager interface and do it your self-development. Brian has over 20 years...
				
			
		
		
	
	
			
		
	
				
					Stewart Vickers, Author.  Highlights include:  first 10 seconds are key; cheat code; importance of an email list; YouTube analytics and YouTube sales funnel. Stewart shares his proven framework for YouTube success. The book is perfect...
				
			
		
		
	
	
			
		
	
				
					David Upbin, VP, MBA Education at MBA.  Highlights include:  ROI of Training; Training Investment = Better Retention; Executive coaching; Joining committees and College programs. David is the leader of the operations, program execution, and financial...
				
			
		
		
	
	
			
		
	
				
					Tom Finnegan, Principal and Author, STRATMOR Group.  Highlights include:  decline of bank mortgage share; risk and return of mortgage lending; needs-based discovery at branch; mortgage as a set of skills and Big World Theory.  Tom is...
				
			
		
		
	
	
			
		
	
				
					Mike Seminari, Director of Customer Experience, STRATMOR Group.  Highlights include:  why you are not getting referrals; “liking” and testimonials are not enough; delighting is delivering the unexpected; 7 keys to customer experience success and 90%...
				
			
		
		
	
	
			
		
	
				
					Suha Zehl CMB, Founder/Managing Director at Z Technology Solutions.  Highlights include:  implementing AI and fear problem; knowing what you don’t know; customer for life experience and emotional connection; “shiny new object problem” and tech stack...
				
			
		
		
	
	
			
		
	
				
					James White, General Manager, Banking at Total Expert.  Highlights include:  data viewed as a liability not an asset; personalization is fundamental; crawl, walk and run; 4 key data points and high tech/high touch.
				
			
		
		
	
	
			
		
	
				
					Greg Sayegh, Chief Strategy Officer/Co-Founder, InGenius. Highlights include:  what is leadership malpractice; if recruiting you “own” them; accountability is not micromanaging; 50% close 92% of sales and key goals in selling.  Greg has been in...
				
			
		
		
	
	
			
		
	