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Month: June 2026

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  • Episodes
  • mortgage manager mastery

Episode 344: Build a Book that Stays: Turning One-Time Client into Lifetime Revenue

  • June 7, 2026
  • Tagged as: employee engagement, leadership, managing people, managing remotely, mortgage business, winning culture, work environment
Brian Koss, Regional Manager, Movement Mortgage. Key Highlights:  80% of borrowers forget their loan officer within 2-3 years; generic drip campaigns are dead; your database is either an annuity or a graveyard; and the best loan...

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Recent Posts

  • Episode 344: Build a Book that Stays: Turning One-Time Client into Lifetime Revenue
  • Episode 343: Building a Future Mortgage Company
  • Episode 342: Turning Customer Experience into Revenue: Lessons from Secret Shopping
  • Episode 341: 2026 Trends in Production
  • Episode 340: Paradox of the P&L Management

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